Having trouble logging in to the Hulu app or accessing your subscription? If you haven't already, try logging in to Hulu.com/account and checking your subscription status. Depending on the results, follow the related steps below.
• I can't log in to my Account page
If you’re unable to log in to Hulu.com/account, first try resetting your password.
If you do not receive a password reset email from us, it may have been placed in your spam folder. Otherwise, consider whether your Hulu account may be registered to a different email address and try logging in again.
• I'm able to log in, but my subscription is inactive
If you are able to log in to Hulu.com/account, check to see if there are any unresolved billing issues there (expired card, etc.) and update your information as needed.
If the subscription appears inactive or canceled, but you have been recently billed by Hulu (or otherwise have reason to believe you have an active subscription), then consider whether your Hulu account may be registered to a different email address and try logging in again.