Can't access Hulu

Sep 5, 2018

Having trouble logging in to the Hulu app or accessing your subscription? This might be due to one of the following reasons:

There's an issue with your subscription  

If you’re able to log in to, but can't watch videos or log in another device:

There's an issue with your password

If you are unable to log in to
  • Reset your password. If you request a password reset link and you do not receive an email from us
    • Check your spam folder
    • We might have a different email on file than the one you're attempting to log in with (see below)

There's an issue with your email 

  • Consider whether your Hulu account may be registered to a different email address and try logging in again
  • If this doesn't work, try recovering your email
    • If you are billed by a third party like Roku, Amazon or iTunes, you will need to contact us to recover your email